The Vine & Co Interiors team will inform you when your order will be dispatched and delivered to you.

If an item is out of stock, our team will recommend an alternative option or process a full refund within 7 to 14 days.

In-stock products are delivered within 7 to 14 business days, depending on your geographical location.

All the items are manufactured per order and have a lead time of approximately 4-6 weeks. If you have specific requirements for any made-to-order items, contact our support team (info@vineinteriors.co.za) to ensure clarity.

No refunds are available on our made to order item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.